FAQ – Have questions? Our FAQ page has all the answers you need about Sugar Rush Express — from custom orders and delivery options to allergen information and our eco-friendly efforts. Get quick, helpful answers to make your ordering experience simple, smooth, and sweet!

  • We believe in minimizing waste and spreading joy! Two hours before the end of each event, we offer half-price deals on our baked goods. It’s a sweet way for you to enjoy your favorites for less while helping us stay eco-friendly and reduce food waste.

  • If you’re having trouble placing your order online, don’t worry! You can fill out our Contact Form, send us an email, or give us a call — we’ll be happy to help make sure you get your goodies.

  • You can reach out to us using the Contact Form and let us know you have an custom order. We do our best to reach out within 24 hours to discuss the details of your order and how we can make it right.

  • We want to accommodate everyone’s sweet tastes! You can select your food allergies so we can craft the perfect treat for you. We offer sugar-free, gluten-free, and vegan options. If you have other dietary needs not listed, please reach out — we’ll do our best to make it right!

  • Wonder what inspires us and what happens to our extra baked goods? After each event or show, we share the love by donating leftovers to fellow vendors, family, friends, and local small businesses.

  • We only apply a delivery fee for orders beyond a 15-mile radius from our cottage kitchen. As a small local business, we want to make sure that even customers outside our area can still enjoy our sweet treats!

  • We kindly ask for a 48-hour notice on all orders so we can plan around our baking schedule. Since we operate out of our home kitchen, last-minute or same-day requests may not be possible. We take pride in delivering the *freshest, highest-quality baked